88hba Terms & Conditions — Your Rights and Responsibilities

In these Terms & Conditions, the following terms shall have the meanings assigned to them below unless the context requires otherwise:

• "88hba" refers to the online gaming platform accessible at https://88hba.io, including all sub-pages, services, tools, and features made available through that domain.
• "Platform" means the website, mobile-optimised interface, and any associated software through which 88hba's services are delivered.
• "Player" or "You" refers to any individual who accesses, registers on, or uses the 88hba Platform in any capacity.
• "Account" means the personal registered account created by a Player on the Platform, which holds balance information, transaction history, VIP status, and account settings.
• "Real Money Balance" means funds deposited by the Player into their Account that are available for wagering and withdrawal in accordance with these Terms.
• "Bonus Balance" means promotional credits, bonus funds, or free-spin winnings credited to an Account that are subject to wagering requirements prior to withdrawal.
• "Wagering Requirement" means the total amount a Player must wager on eligible games before Bonus Balance may be converted to Real Money Balance and withdrawn.
• "VIP Programme" refers to 88hba's four-tier loyalty scheme (Bronze, Silver, Gold, and Platinum) through which Players earn loyalty points and tier-based benefits through qualifying activity on the Platform.
• "BDT" means Bangladeshi Taka (৳), the official currency of Bangladesh and the sole currency in which balances, deposits, and withdrawals are denominated on 88hba.
• "MFS" means Mobile Financial Services, including but not limited to bKash, Nagad, Rocket, and Upay, as accepted payment methods on the Platform.
• "KYC" or "Know Your Customer" refers to the identity and age verification process 88hba may require a Player to complete, including submission of a valid National Identity Card (NID) or equivalent documentation.

Access to and use of the 88hba Platform is subject to the following eligibility requirements, each of which must be satisfied at all times during the period of registration:

• Age: You must be 21 years of age or older. 88hba does not permit minors to register or use the Platform under any circumstances. Age verification may be requested at any stage of the account lifecycle, including at the point of withdrawal.
• Residency: The Platform is operated for and marketed to players residing in Bangladesh. You confirm that your access to and use of the Platform is lawful in the jurisdiction from which you are accessing it. 88hba makes no representation that the Platform is lawful for use outside Bangladesh.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. By registering, you represent and warrant that you are not subject to any legal restriction or court order that would prohibit your use of the Platform.
• Single Account: Each individual may hold only one registered Account on 88hba. Duplicate or multi-accounts are strictly prohibited and will result in account suspension and forfeiture of all balances held across the duplicate accounts.
• Exclusion Status: You must not be subject to a self-exclusion period, a platform-initiated exclusion, or any other restriction that prohibits your use of the Platform.

To access real-money services on 88hba, a Player must complete the registration process and create an Account. By submitting a registration, you represent that all information provided is accurate, complete, and current.

During registration, Players are required to provide: a valid mobile number registered in Bangladesh; a unique username; a secure password; and a valid date of birth confirming the Player is aged 21 or above. 88hba reserves the right to request documentary proof of any information provided at registration, including but not limited to a valid NID (National Identity Card), passport, or other government-issued identification.

Players are responsible for ensuring that all registration details remain current. Any change to your name, mobile number, or payment details must be communicated to the 88hba support team promptly. 88hba will not be liable for delays in withdrawals or bonus credits arising from outdated or incorrect account information provided by the Player.

Registration constitutes your acceptance of these Terms & Conditions in their entirety, including the Privacy Policy, Responsible Gaming Policy, and any game-specific rules published on the Platform from time to time.

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party under any circumstances.

88hba will never request your password through any channel, including email, live chat, WhatsApp, or telephone. Any communication purporting to be from 88hba that requests your password should be treated as fraudulent and reported to the support team immediately at [email protected].

All activity conducted through your Account — including wagers placed, deposits made, and withdrawals requested — is deemed to have been authorised by you. 88hba will not be liable for losses arising from unauthorised account access where the Platform has not been notified of a potential security breach in a timely manner.

In the event that you suspect your Account has been accessed without your authorisation, you must contact 88hba support immediately via live chat or email. 88hba will temporarily suspend the Account pending investigation. You must cooperate fully with any security review undertaken by 88hba in connection with a suspected breach.

Two-factor authentication (2FA) via SMS is available to all account holders and is strongly recommended. Enabling 2FA significantly reduces the risk of unauthorised access and is a prerequisite for withdrawals above ৳50,000 per transaction.

The 88hba Platform is provided for lawful personal entertainment purposes only. The following activities are strictly prohibited and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tool to interact with games, place wagers, or perform account actions without genuine human participation.
• Engaging in any form of collusion with other Players to manipulate game outcomes, exploit bonus structures, or artificially inflate win rates.
• Exploiting errors, glitches, or technical faults in the Platform's software. Any Player who identifies an error must report it to support immediately and must not seek to benefit from it.
• Using the Platform for any money laundering, fraud, or other financial crime purpose. 88hba conducts transaction monitoring and will report suspicious activity in accordance with applicable legal obligations.
• Registering more than one Account, or creating an Account on behalf of another person.
• Providing false, misleading, or fraudulent information at any point during the Account lifecycle.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's underlying software, security systems, or payment infrastructure.

All deposits on 88hba are denominated and processed in Bangladeshi Taka (৳). The minimum deposit amount is ৳500. The maximum single deposit amount and daily deposit limits are determined by the Player's VIP tier and the limits set by the relevant Mobile Financial Service (MFS) provider.

Accepted deposit methods include: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Availability of specific payment methods may vary and is subject to change. 88hba does not charge a platform-side fee on deposits made via supported MFS providers. Bank transfer and card processing fees, if any, are determined by the Player's financial institution.

Deposits are credited to the Real Money Balance of the relevant Account upon confirmed receipt by 88hba's payment processing system. MFS deposits (bKash, Nagad, Rocket, Upay) are typically credited within seconds. Bank transfer deposits may take up to two Bangladesh Standard Time (BST, UTC+6) business days.

88hba reserves the right to request documentary evidence of the source of funds for any deposit, particularly where transaction amounts are unusually large or where patterns suggest activity inconsistent with recreational play. Failure to provide satisfactory documentation may result in the deposit being returned and the Account being reviewed.

Players may request a withdrawal of their Real Money Balance at any time, subject to the conditions set out in this section. Withdrawal requests are processed to the same payment method used for the most recent deposit where possible, in compliance with anti-money-laundering (AML) requirements.

The minimum withdrawal amount is ৳1,000. Maximum single withdrawal amounts and daily withdrawal limits are determined by the Player's current VIP tier as follows:

• Bronze: Maximum single withdrawal ৳20,000 — processing time up to 24 hours.
• Silver: Maximum single withdrawal ৳50,000 — processing time up to 12 hours.
• Gold: Maximum single withdrawal ৳100,000 — processing time up to 4 hours.
• Platinum: Maximum single withdrawal ৳500,000 — processing time under 1 hour with dedicated account manager support.

Withdrawal requests will not be processed if the Account has an incomplete KYC verification on file, if the Account is currently under a security review, or if there are unresolved Bonus Balance wagering requirements attached to the withdrawal amount. 88hba will communicate the reason for any withdrawal delay to the Player via live chat or email within two hours of the request being flagged.

88hba does not charge a platform-side withdrawal fee. MFS provider fees, if applicable, are governed by the relevant provider's own fee schedule and are outside 88hba's control.

88hba offers bonuses and promotions to registered Players from time to time, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, and VIP loyalty rewards. All bonuses are subject to the specific terms published alongside each promotion, which are incorporated into these Terms & Conditions by reference.

Unless otherwise stated in the specific promotion terms, the following standard bonus conditions apply to all 88hba bonuses:

• Wagering Requirement: Bonus funds must be wagered a minimum of 30 times (30x) the bonus amount before they may be withdrawn. For example, a ৳1,000 bonus requires ৳30,000 in qualifying wagers before withdrawal is permitted.
• Eligible Games: Not all games contribute equally toward wagering requirements. Slots typically contribute 100%. Live casino games contribute 10%. Sports betting wagers placed at odds of 1.50 or greater contribute 100%. A full game contribution table is available in the Player's account dashboard.
• Expiry: Bonus funds and any associated wagering requirements expire 30 days after the bonus is credited to the Account unless otherwise stated. Expired bonus funds are forfeited automatically.
• Withdrawal Cap: Unless stated otherwise in the specific promotion, maximum winnings that may be withdrawn from a bonus are capped at 5x the original bonus amount.
• One Bonus at a Time: Players may hold only one active bonus at a time. A new bonus cannot be activated until the existing bonus has been either fully wagered or expired.

88hba reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice in cases where abuse, misuse, or technical error is identified. Bonus credits obtained through fraudulent means — including multi-accounting, exploitation of referral systems, or coordinated bonus abuse — will be forfeited and the relevant accounts suspended.

All casino games available on the 88hba Platform are operated using certified Random Number Generator (RNG) technology. RNG certifications are maintained through independent third-party testing laboratories. Game outcomes are statistically random and cannot be influenced by the Platform, by 88hba staff, or by any Player.

Sports betting markets — including cricket, football, kabaddi, and other sports — are subject to the specific market rules published within the sportsbook section of the Platform. Settlement of bets is based on officially verified results from the relevant governing body (e.g., ICC for international cricket, BPL Board for Bangladesh Premier League fixtures). In the event of a dispute regarding result verification, 88hba's decision is final.

In the event of a malfunction, disconnection, or technical error during a game session, the affected round will be voided and any staked amount will be returned to the Player's Real Money Balance. Winnings from a round affected by a verified technical malfunction will not be paid out. 88hba will make reasonable efforts to notify affected Players via email within 24 hours of a confirmed technical incident.

Game-specific rules for live dealer games, instant games, and the Spribe Aviator are available within each game interface. Players are responsible for familiarising themselves with the rules of any game before placing real-money wagers.

88hba reserves the right to suspend or permanently close any Account at its sole discretion in any of the following circumstances:

• The Player is found to be under 21 years of age.
• The Player has provided false, inaccurate, or misleading information at registration or during KYC verification.
• The Account is identified as a duplicate of an existing Account held by the same individual.
• The Account is found to have engaged in fraudulent activity, collusion, bonus abuse, or use of automated tools.
• The Account is subject to a court order, regulatory instruction, or other legal process requiring suspension.
• The Player has breached any material provision of these Terms & Conditions.
• Continued operation of the Account is assessed by 88hba to present a financial crime risk.

Where an Account is suspended pending investigation, the Player will be notified via email and the Account will be locked from all activity including deposits, wagers, and withdrawals. Where suspension leads to permanent closure and the Player is found to have acted in good faith, any legitimate Real Money Balance will be returned to the Player's registered payment method following completion of KYC verification.

Players may close their own Account at any time by contacting 88hba support via live chat or email. A voluntary Account closure request will be processed within two BST business days. Any outstanding Real Money Balance will be paid out to the Player's registered payment method subject to standard KYC and withdrawal conditions.

All content on the 88hba Platform — including but not limited to software, source code, design elements, graphics, logos, text, data, game assets, trademarks, and the 88hba brand identity — is the property of 88hba or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not extend to: copying, reproducing, or redistributing any Platform content; creating derivative works based on Platform content; reverse-engineering or decompiling any part of the Platform software; using any Platform content for commercial purposes without prior written consent from 88hba.

The names, logos, and branding of third-party game providers available on 88hba — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — are the property of their respective owners. Their presence on the Platform does not constitute an endorsement of any third-party products or services beyond the specific games made available through the Platform.

88hba is committed to providing a safe and controlled gaming environment. The Platform is designed for entertainment purposes only and is strictly for adults aged 21 and above. 88hba recognises that gambling can become problematic for some individuals and has implemented the following tools to support responsible gaming:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps from the Account Settings menu. Limit reductions take effect immediately. Limit increases are subject to a 48-hour waiting period before they become active.
• Session Time Limits: Players may set a maximum session duration. When the session limit is reached, the Player will be automatically logged out and will receive a session summary notification.
• Cooling-Off Period: Players may activate a temporary break of 24 hours, 7 days, 30 days, or 3 months. During a cooling-off period, the Account remains active for viewing purposes but all wagering activity is suspended.
• Self-Exclusion: A permanent self-exclusion may be activated at any time from Account Settings. Permanent self-exclusion takes effect immediately and is irreversible. 88hba will not re-activate a permanently self-excluded Account under any circumstances. All marketing communications to a self-excluded Player are ceased immediately upon activation.

If you are concerned that gambling is having a negative impact on your finances, relationships, or mental wellbeing, 88hba encourages you to make use of the tools above, to contact the support team via live chat or at [email protected], or to seek independent guidance. Please gamble responsibly and only within your personal financial means.

To the fullest extent permitted by applicable law, 88hba's total liability to any Player in connection with the Platform, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total amount deposited by that Player during the 30 calendar days immediately preceding the event giving rise to the claim.

88hba shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the Player's use of or inability to use the Platform, including but not limited to: loss of profits, loss of winnings, loss of data, or loss of goodwill.

88hba shall not be liable for any failure or delay in performance of its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, power outages, internet service provider failures, telecommunications disruptions, government actions, or third-party payment processor outages.

Nothing in these Terms & Conditions shall operate to exclude or limit 88hba's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

88hba collects, processes, and stores personal data in accordance with the 88hba Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an Account, you consent to the collection and use of your personal data as described in the Privacy Policy.

Personal data collected during the registration, KYC, and payment processes — including mobile numbers, NID details, transaction records, and session data — is used exclusively for the purposes of account management, payment processing, security monitoring, responsible gaming compliance, and regulatory reporting. 88hba does not sell personal data to third parties.

For full details on data collection, storage, retention periods, your data rights, and how to submit a data access or deletion request, please refer to the Privacy Policy published on the Platform.

88hba reserves the right to amend, update, or replace these Terms & Conditions at any time. Where amendments are material — meaning they substantially affect a Player's rights or obligations — 88hba will provide not less than 14 calendar days' notice via the email address registered to the Player's Account before the revised Terms take effect.

For minor or administrative amendments (such as corrections of typographical errors, clarifications that do not alter the substantive meaning of any clause, or updates to listed payment methods), the revised Terms will take effect immediately upon publication on the Platform without prior individual notice.

Players who do not agree with any revised Terms & Conditions should cease using the Platform and may close their Account in accordance with the procedure set out in Section 10. Continued use of the Platform after the effective date of a revision constitutes the Player's unconditional acceptance of the revised Terms.

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the first instance, 88hba encourages Players to resolve any dispute or complaint through direct engagement with the support team via live chat or at [email protected]. The support team will acknowledge all formal complaints within 24 hours (Bangladesh Standard Time) and will aim to provide a substantive response within five BST business days.

Where a complaint cannot be resolved through the standard support process, the matter may be escalated to 88hba's internal disputes resolution team. The Player will be notified of the escalation in writing and the team will provide a final decision within 14 calendar days of escalation.

88hba's decisions on all matters relating to these Terms & Conditions — including but not limited to game outcomes, bonus eligibility, withdrawal processing, and Account status — are final and binding subject only to the internal escalation process described above.

For all enquiries, complaints, or support requests relating to these Terms & Conditions or any aspect of your 88hba Account, please contact us through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 within the 88hba Platform following login
• WhatsApp: +88 01XXX-XXXXXX (plain text — for informal queries only; formal complaints must be submitted via email or live chat)

All formal communications to 88hba regarding disputes, data access requests, or account closure must be submitted via email to [email protected] from the email address registered to the relevant Account. Communications submitted from unregistered email addresses may not be actioned.