Player Wellbeing

Responsible Gaming at 88hba — Play Smart, Stay in Control

At 88hba, we believe that gaming should always be enjoyable, never a source of harm. Our responsible gaming programme gives every player in Bangladesh the tools, knowledge, and support they need to keep their experience positive and within healthy limits.

21+ Only Self-Exclusion Available Deposit Limits Time-Out Tools 24/7 Support
Our Commitment
Gaming That Stays Fun — Always

88hba is built for players across Bangladesh who enjoy the thrill of cricket betting, live casino, and slots. We take our responsibility to those players seriously. Every account on 88hba comes with access to a full suite of player protection tools, and our support team is trained to recognise and respond to signs of problem gambling at any stage.

Age Verification — 21+ Strictly Enforced

All players must be 21 years of age or older to register and play on 88hba. Age verification is carried out at registration and may be repeated via NID or passport check at any point in the account lifecycle. Underage accounts are permanently closed and all funds returned.

Flexible Deposit Limits

Set a daily, weekly, or monthly deposit cap directly in your Account Settings. Once a limit is in place it takes effect immediately. Reducing a limit is instant; increasing a limit requires a 72-hour cooling-off period to prevent impulsive decisions in the heat of the moment.

Session Time Limits

Define how long you want each gaming session to last. When the timer runs out, 88hba will display a clear on-screen reminder and, if you choose, automatically end the session. Keeping your play time deliberate and measurable is one of the simplest ways to maintain control.

Time-Out (Short Break)

Need a short break? Activate a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is suspended — you cannot log in, place bets, or make deposits. Existing balances are preserved and withdrawals of cleared funds remain available throughout the period.

Self-Exclusion (Long-Term)

If you feel you need a longer break, 88hba offers self-exclusion periods of 6 months, 1 year, 2 years, or permanent closure. During self-exclusion all promotional communications are stopped immediately and re-activation requires a mandatory review and 24-hour cooling-off before reinstatement is possible.

Loss Limits & Wager Caps

Beyond deposit limits, 88hba lets you set a maximum loss threshold per day, week, or month, as well as a per-bet wager cap. When a limit is reached, further play is blocked until the limit period resets. These tools are designed to prevent chasing losses — one of the most common warning signs of problem gambling.

Step-by-Step Guide
How to Activate Your Protection Tools

All responsible gaming tools on 88hba are accessible directly from your Account Settings dashboard — no support ticket required. Here is how to set them up in a few simple steps.

Step 1
Log In to Your Account

Visit 88hba.io and log in using your registered Bangladesh mobile number and password. Ensure you have two-factor authentication (2FA) enabled for added security before accessing sensitive account settings.

Step 2
Open Account Settings

Navigate to your Account icon in the top right of the platform and select "Account Settings" from the dropdown menu. Scroll to the "Responsible Gaming" section, which is clearly labelled and always accessible.

Step 3
Select Your Tool

Choose from Deposit Limits, Loss Limits, Session Time Limits, Time-Out, or Self-Exclusion. Each tool has a plain-English description of how it works and what happens when it is activated. Read before confirming.

Step 4
Confirm & Apply

Set your preferred value or duration and confirm. Restrictions take effect immediately. You will receive an SMS confirmation to your registered Bangladesh mobile number. Contact support at any time if you need guidance on the process.

Important: If you are in a situation where you feel you cannot wait to apply a restriction, please contact our 24/7 Live Chat team directly. A support agent can manually apply a time-out or self-exclusion to your account immediately, without you needing to navigate the settings panel yourself. Your safety always comes first.
Know the Signs
Recognising Problem Gambling Behaviour

Problem gambling can develop gradually and is not always obvious from the outside. The following behaviours may indicate that gambling has moved from entertainment into something more harmful. If you recognise several of these signs in yourself or someone you know, it is time to seek support.

Spending more money on gambling than you can realistically afford to lose
Chasing losses — continuing to bet in order to recover money that has already been lost
Gambling for longer periods than originally intended, even after deciding to stop
Borrowing money from family, friends, or colleagues in order to fund gambling
Neglecting work, studies, or family responsibilities because of time spent gambling
Feeling restless, irritable, or anxious when not gambling or when trying to reduce play
Concealing the extent of gambling activity from family members or close friends
Using gambling as a way to escape stress, personal problems, or negative emotions
Making increasingly large bets to achieve the same level of excitement or stimulation
Experiencing persistent thoughts about gambling during working hours or other activities
Failed multiple attempts to cut back or stop gambling, despite wanting to do so
Financial difficulties — unpaid bills, depleted savings, or debt — related to gambling
If you recognise these patterns: Do not wait. Activate a self-exclusion via your 88hba Account Settings or contact our support team immediately via Live Chat or at [email protected]. Early intervention makes a significant difference. Seeking help is a sign of strength, not weakness.
Self Assessment
Ask Yourself These Questions

The following questions are adapted from widely used responsible gambling assessment frameworks. They are not a clinical diagnosis — they are a starting point for honest self-reflection. Answer honestly and privately. If you answer "Yes" to three or more, we strongly encourage you to use 88hba's player protection tools or seek professional support.

Privacy Note: This is a personal checklist for your own reflection. 88hba does not collect your answers. No data is submitted to the platform when you read through these questions.
Q1
Have you ever gambled with money that was set aside for essential expenses such as rent, food, utilities, or school fees?
Q2
Have you ever lied to a family member or friend about how much you have gambled or how much you have lost?
Q3
Have you ever felt a strong urge to return to gambling immediately after a loss to try to win back what you spent?
Q4
Has gambling ever negatively affected your relationship with your family, partner, or close friends?
Q5
Do you feel that you need to gamble with increasingly larger amounts of money in order to feel the same level of excitement?
Q6
Have you ever attempted to stop or reduce your gambling but found yourself unable to follow through on that decision?
Q7
Do you find yourself thinking about gambling frequently — planning your next session, reliving previous wins or losses — even during non-gambling activities?
Q8
Has gambling caused you financial stress, led to debt, or resulted in you being unable to meet regular financial obligations?
Tools Reference
Player Protection Tools — Quick Reference

A full summary of the responsible gaming tools available on 88hba, including how each one works, how quickly it takes effect, and how it can be modified once in place.

Tool How It Works Takes Effect Can Be Increased / Extended?
Daily Deposit Limit Caps the total amount you can deposit within a 24-hour rolling period via bKash, Nagad, Rocket, Upay, or bank transfer. Immediately 72-hour cooling-off period required before any increase takes effect
Weekly Deposit Limit Caps your total deposits across a 7-day calendar week. Particularly useful for players who deposit several times per week. Immediately 72-hour cooling-off period required before any increase takes effect
Monthly Deposit Limit A monthly ceiling on total deposits. Resets on the first calendar day of each month. Ideal for budget-conscious players. Immediately 72-hour cooling-off period required before any increase takes effect
Daily Loss Limit Stops play automatically once your net losses for the day reach the cap you set. Prevents chasing losses in a single session. Immediately 72-hour cooling-off period required before any increase takes effect
Session Time Limit Sets a maximum duration for each gaming session. An on-screen alert appears at the time limit; auto-logout is optional. Immediately Can be adjusted freely; however, a warning prompt is shown before extending a live session
Time-Out (Short Break) Suspends account access for 24 hours, 48 hours, 7 days, or 30 days. No logins, bets, or deposits during time-out. Immediately Cannot be shortened once activated. Must wait for the period to expire naturally.
Self-Exclusion (6 months) Full account suspension for a minimum of 6 months. All marketing communications halted. Withdrawal of cleared funds is available. Immediately Cannot be lifted before the 6-month period ends. Reinstatement requires a 24-hour review.
Self-Exclusion (1–2 years) Extended self-exclusion for 1 year or 2 years with the same terms as the 6-month option. Strongly recommended for persistent problem gambling. Immediately Cannot be lifted during the active exclusion period under any circumstances.
Permanent Closure Permanently and irrevocably closes your 88hba account. Account cannot be reopened. All data retained per legal obligations only. Immediately Permanent — cannot be reversed. A new account registration will be declined.
Get Help
You Are Not Alone — Support Is Here

If gambling has become a problem for you or someone close to you, reaching out is the most important first step. 88hba's support team is trained to handle these conversations with sensitivity and complete confidentiality. There is no judgement — only practical help.

88hba Live Support

Our 24/7 in-platform Live Chat team is always available. Simply open the chat window inside your account and ask to speak to a Responsible Gaming specialist. We can activate protective tools on your behalf immediately and point you to further resources.

[email protected] (plain text) +88 01XXX-XXXXXX (plain text)

External Support Organisations

88hba encourages players who need professional support to contact organisations specialising in problem gambling and mental health. Trained counsellors can provide confidential advice independent of the platform. Contact details for Bangladesh-based support organisations are available on request via [email protected].

National Mental Health Helpline: 16789 (plain text)
Our Promise to You: 88hba will never pressure a player who has activated a self-exclusion or time-out to return to the platform early. We will never send promotional offers or bonus communications to a player who is in an active self-exclusion period. Your protection settings are permanent within their defined periods and cannot be overridden by any member of the 88hba team.
Policy Details
88hba Responsible Gaming Policy — Key Principles

The following principles underpin every aspect of how 88hba designs, operates, and monitors its gaming platform for players across Bangladesh.

No Gambling With Borrowed Money

88hba strongly advises all players never to gamble with money that has been borrowed or is earmarked for essential living expenses. Gambling should only ever be funded from discretionary income — money you can genuinely afford to lose without impacting your financial wellbeing or that of your family.

Gambling Is Entertainment, Not Income

No gaming outcome on 88hba is guaranteed. Slots, casino games, and sports betting all carry inherent risk and the house edge is always present over the long term. 88hba does not market its platform as a way to generate regular income, and players who approach it as such are encouraged to reassess their relationship with gambling.

Play With a Budget and Stick to It

Decide on your maximum spend before each session — not during it. Emotions run high in the middle of play. Setting your limits in advance, using 88hba's deposit and loss limit tools, removes the temptation to override sensible financial boundaries in the moment.

Take Regular Breaks

Extended gaming sessions impair decision-making and increase the risk of chasing losses. 88hba recommends taking at least a 15-minute break for every hour of play, and using the session time limit tool to enforce this automatically if needed. Stepping away is always an option and is always the right call when you feel frustrated or emotionally involved in outcomes.

Keep Gambling Separate From Daily Life

Gambling should occupy a defined and contained part of your leisure time. If you find yourself thinking about 88hba during work, family time, or daily prayers, or if you are declining social commitments to gamble instead, these are signals that gambling may be taking on too much weight in your life.

Minors Must Not Gamble

If minors have access to the device you use to access 88hba, take steps to prevent their access — use device-level parental controls, log out of your account after every session, and never share your login credentials. 88hba actively monitors for underage play and permanently closes any account found to belong to a person under 21.

Continue Exploring 88hba

Play Smart — Explore the Platform Responsibly

Now that you are familiar with 88hba's responsible gaming tools and policies, explore the platform with confidence. If you ever need to adjust your limits or take a break, the tools are always just a few taps away in your Account Settings.